Etiquette Friday – Dialling the Wrong Number
By Angela Marshall, 1st Feb 2013
I continue my quest from 2012, when each Friday I requested you join me in my campaign to change “Casual Friday” to “Etiquette Friday” and to encourage people and companies to get involved. Hopefully my messages have reminded you to make some small changes, and that people will be more considerate to others and more aware of their manners. This in turn will create a more pleasant and positive society, as well as help people to communicate and feel better about themselves.
Dialling the Wrong Number
We all have the misfortune of receiving marketing calls and often the phone goes dead when we pick the phone up. This is very annoying and time consuming. It is, also, annoying when someone dials the incorrect number and puts the phone down. People call wrong numbers every day. If you do disturb someone because you have dialled the incorrect number then have the good manners to say, “I’m very sorry! I have the wrong number!” Don’t just hang up. The person on the other end of the phone may have been doing something very important, may have difficulty answering the phone e.g. in a wheelchair, or elderly. Apologise and show respect for inconveniencing them.
Conversely, if someone phones you in error politely advise them they have the wrong number or no such person lives here.
A great quote:
Friends and good manners will carry you where money won’t go.
Margaret Walker.
